The Shinkansen(Bullet Train), also known as the “bullet train,” is one of Japan’s most efficient and comfortable modes of transportation. Whether you’re traveling between major cities like Tokyo, Kyoto, and Osaka, or venturing into more scenic regions, the Shinkansen offers a fast, smooth, and convenient way to explore Japan. Here’s everything you need to know about riding the Shinkansen like a pro.
Booking Your Ticket
Types of Tickets
There are several types of Shinkansen tickets available:
- Regular Ticket (自由席 – Non-Reserved Seat): Allows you to sit in any available seat in non-reserved cars.
- Reserved Seat Ticket (指定席 – Reserved Seat): Guarantees a specific seat in a designated car.
- Green Car Ticket (グリーン車): A first-class seat with extra comfort.
- Gran Class (グランクラス): The most luxurious option, with spacious seating and onboard service.
How to Buy Tickets
- At the Ticket Counter (みどりの窓口 – Midori no Madoguchi): Visit any JR ticket office in major train stations.
- Ticket Machines: Many stations have multilingual machines where you can buy or pick up tickets.
- Online Booking: Use the JR East, JR Central, or JR West websites, or apps like “Smart EX” for reservations.
- Japan Rail Pass: A special pass for foreign tourists that provides unlimited rides on JR trains, including most Shinkansen routes.
Arriving at the Station
Understanding Shinkansen Stations
Shinkansen platforms are separate from regular train platforms and require passing through dedicated ticket gates. Follow signs marked 新幹線 (Shinkansen).
Navigating the Ticket Gates
- Insert your paper ticket into the slot or scan the QR code if using an e-ticket.
- QR tickets are only available at few stations.
- If you have a Japan Rail Pass, show it to the station staff at the manned gate.
Finding Your Train
Checking Your Train Information
- Train Number: Printed on your ticket (e.g., Nozomi 12, Hikari 405).
- Departure Time: Make sure you arrive at least 10-15 minutes early.
- Car Number: Each Shinkansen train has numbered cars; match yours to the platform signs.
- Seat Number: Reserved seats have specific seat numbers (e.g., Car 8, Seat 12A).
Waiting in Line
- Stand in the marked queue on the platform.
- Allow passengers to exit before boarding.
- Non-reserved seat passengers should queue early during busy periods.
Onboard Etiquette
Luggage Storage
- Small bags can be placed in the overhead rack.
- Large suitcases should be stored in designated areas (for some lines, advance reservation is required for oversized luggage).
Eating and Drinking
- Ekiben (駅弁): Special train station bento boxes are popular on Shinkansen trips.
- Drinking is allowed, but be mindful of strong smells or noisy eating.
Using Your Phone
- Keep conversations quiet or silent.
- Phone calls should be taken in the designated deck areas between train cars.
Getting Off the Train
- Pay attention to announcements (available in Japanese and English).
- Gather your belongings before arriving at your stop.
- Exit promptly to avoid blocking the aisle.
Additional Tips for a Smooth Shinkansen Ride
- Peak Travel Times: Avoid rush hours (morning & evening) and major holidays like Golden Week.
- Weather Impact: Shinkansen operates reliably, but extreme weather (typhoons, heavy snow) can cause delays.
- Foreign Language Support: Major stations have English-speaking staff and multilingual signs.